There's no branch or depot in Golden Valley - the truck comes five miles from Minneapolis, same as it does for the rest of the towns in the service area. That's worth saying plainly rather than implying a local office that doesn't exist. What that means for you: describe what the opener is doing (or not doing) when you call, including whether the wall button and the remote behave the same way or differently, since that split is often the fastest way to narrow down logic board versus sensor versus mechanical failure before a truck is even loaded.
Because Golden Valley's housing stock centers on the mid-1960s, a fair number of the calls we get here involve openers that have already been swapped once - meaning the unit itself might be newer than the house, but the wiring, the sensor brackets, or the wall control could still be original. Mentioning the house's age when you book, even roughly, helps us bring the right sensor brackets and wall-control hardware instead of guessing on the truck.